FAQs

Hopefully you will find the answers to any questions you might have below, but if not you can contact us at hello@southbristoltoylibrary.co.uk or volunteer@southbristoltoylibrary.co.uk depending on the query you have.

  • How much is membership? Membership is £15 a year, if you are in receipt of benefits it is £7.50.
  • How much is toy hire? It depends on the toy as each is priced individually but they range from 20p – £2 per item for a fortnight (or month for certain items like scooters and play kitchens).
  • Why do you charge a membership and hire fee? We find it encourages people to bring things back or keep in touch about when they will return them, which in turn keeps things in circulation. Also, we are a not-for-profit charity and the membership and hire fees help with the running costs.
  • When are you open? We run fortnightly swap and play sessions on Tuesday and Saturday mornings. See our where page for upcoming dates and times.
  • Where are you based? Our sessions are run from the United Reformed Church hall off West Street.
  • Can I borrow items for more than a fortnight/month? Ideally we only hire items for that length of time to keep toys in circulation but please just speak to one of our volunteers if you need an item for longer or if you’ll be away and unable to return it on a certain date.
  • What happens if my toy is going to be returned late or is already overdue? It is really helpful if you let us know when borrowing an item if you are unable to return it in a fortnight so we can book it out for longer. If it is now overdue please bring it back to the next session you are able to. You will simply pay that item’s hire fee for the additional period. One of our committee members might be in touch with you in the meantime to ask when you are returning something, especially if it has been requested by another member.
  • Can I reserve items? Not currently, but we do take reservations for soft play party hire.
  • Do you do any discounts? Members who volunteer get a free toy hire at each session they volunteer at.
  • How are you funded? We are a charity and have applied for funding and have been supported by various grants over the past year including Comic Relief funding and the People’s Postcode Lottery. All membership and toy hire fees go directly to cover the running costs of the toy library.
  • Who runs the toy library?  South Bristol Toy Library is run by volunteers.  A committee of six trustees are responsible for all aspects of the library, brilliantly supported by over 20 volunteers who make our toy library sessions happen.
  • How can I help/volunteer? Either speak to one of us at a session or email us at play@southbristoltoylibrary.co.uk. You can find out more about volunteering with the toy library here.
  • How can I keep up to date with toy library news and events? The best way is to join our mailing list here to receive an occasional newsletter (you can unsubscribe at anytime). You can like us on Facebook too. 🙂